Refund & Return Policy

We aim to bring you the best quality 925 Sterling Silver jewellery and take pride in the quality of our products and excellent value.

• For hygiene reasons earrings may not be returned or exchanged unless faulty.
• We do not offer a refund unless the item is faulty.
• All items are individually checked before shipment to ensure there are no manufacturing defects.  If your item(s) are defective they may be returned within 7 days of your order being delivered. A “Defective Product” is one which contains a material imperfection in the manufacture or design that renders the product less acceptable, useful or safe than reasonably expected, under the circumstances. If this is the case, we will gladly arrange collection via courier and send you a replacement at no cost to you.

 Retuns and Refunds on plated Items:

925 Sterling Silver Yellowgold and Rosegold plated items will change colour over time with wear and tear and various other aspects. To make the color last longer we suggest you keep your Peaches Jewellery pieces away from:

• water
• dishwashing soap
• lotion
• perfume
• hair products
• jewellery cleaners
• other harsh chemicals
• Remove while exercising to avoid contact with sweat

Where stated, gold/rosegold plated is a coat of gold over 925 Sterling Silver. It is still subject to color loss. 925 Sterling Silver dipped into a bath of electroplating solution, with a lump of solid gold. When an electric current is applied, a thin layer of gold is deposited on the metal. Everyone's skin type is different. Some people have strong reactions to rosegold & gold plating. It's not our fault. 

No refunds or returns are given for this reason or the turning of your jewellery color caused by skins oils.

 Your 925 Sterling Silver Jewellery should be the last thing you put on and the first thing you take off.

To arrange an exchange or return please email peachesleathercreations@gmail.com

SHIPPING THROUGHOUT SOUTH AFRICA ONLY

Damaged Items

In the unlikely event that items are delivered defective from Peaches Jewellery and there is no clear damage to the item from the courier company, you will need to take pictures of your items within 24hours of receiving your goods. Pictures of your defective item will need to be sent to peachesleathercreations@gmail.com.  If the items are delivered defective, Peaches Jewellery will refund you your full amount or replace the items that you ordered. If the items are not reported defective within 24 hours of receiving them, then we will not be able to refund or exchange your order.

Frequently Asked Questions

Sterling silver is one of the most popular jewellery materials on the market for a reason. With its sophisticated sheen and beautiful cool colouring, sterling silver jewellery is stylish and timeless. Whether you already own some sterling pieces or are shopping for something new, it helps to know a bit about this unique precious metal.

Sterling Silver Meaning and Reasons It's Used for Jewellery

You may have heard the term "sterling silver" and wondered what it really means. Sterling silver is an alloy or mix of metals that give it some advantages over pure silver.

Is Sterling Silver Real Silver?

Sterling silver is real silver, but it's not pure silver. Instead, it's always 92.5% pure silver. Pure silver is very soft, making it a poor choice for jewellery or other applications where an item gets touched and used frequently. In order to enhance the durability of pure silver material, manufacturers add other metals to silver. These can include copper, zinc, and other materials. No matter what materials are added, the final product must be 92.5% silver. If the amount of pure silver is less or more than 92.5%, the piece of jewellery can't carry the label "sterling silver."

What Are the Advantages of Sterling Silver for Jewellery?

Which is better: silver or sterling silver? That all depends on your application. For jewellery, sterling silver is usually the best choice, since pure silver jewellery is easily damaged. These are a few of the reasons sterling silver is a good quality and beautiful choice for jewellery:

• Hypoallergenic - Sterling silver is hypoallergenic. It's a great choice if your skin reacts to other materials like nickel.
• Durable - Sterling is one of the most durable precious metals, which means that it's an excellent option for delicate filigree, as well as pieces that receive regular wear.
• Valuable - Jewellery made from sterling silver will hold its value, since the metal itself is precious. This may not be true for costume jewellery made from brass and other materials.
• Cost effective - Sterling is considerably less expensive than gold, platinum, and other precious metals.

Sterling Silver Value and Desirability

Sterling silver jewellery has inherent value because of the metal content. No matter what the style of the jewellery is or its condition, the sterling silver itself is worth money. Silver is a commodity that is always valuable. The current sterling silver price depends on market conditions. 

Is Sterling Silver Cheap or Good Quality?

Whether or not you consider sterling silver to be a desirable jewellery material is mostly a matter of personal preference and the other materials to which you're comparing it. Sterling silver is less valuable than other white-coloured precious metals like white gold, palladium, and platinum. If you're expecting one of these metals and have jewellery made of sterling silver, you may not be satisfied. However, sterling silver is far higher quality and more valuable than base metals like nickel or steel.

Sterling Silver Marks and Identification

Sterling silver jewellery is almost always marked. Unless your piece is a one-of-a-kind item crafted by a jewellery artist, it will be labelled. This makes genuine sterling jewellery easy to identify. 

What Are Some Common Sterling Silver Hallmarks?

Understanding silver hallmarks is important for knowing the value of your jewellery. Sterling silver can be marked in a variety of ways, including the following:

• "Sterling"
• "Sterling silver"
• "925"
• "92.5% pure"
• "925/1000"

Where Can You Find Sterling Silver Marks on Jewellery?

Jewellery markings can occur in different places, depending on the type of piece. Here's where to look for a sterling silver mark on various items:

• Sterling silver rings will be marked on the inside of the ring shank or band, often in the widest part.
• Look for a mark on sterling silver earrings on the back of the earring where it rests against the ear.
• Examine the back of a brooch or pendant for a mark, since most of these larger pieces are designed in a way that has a side that is rarely seen.
• Sterling silver necklaces and bracelets will have marks on the clasp or on a small metal tag near the clasp.
• Sterling silver chains will also have a mark near the clasp. If they don't have a clasp or the clasp isn't marked, examine the chain links with a magnifying glass.

Sterling Silver Jewellery Care Considerations

Although sterling is an excellent option for many different types of jewellery, there are a few things to keep in mind when selecting this material. Caring for sterling silver in the short term and long term can preserve its value.

Understand Sterling Silver Is Soft

While it's very durable, sterling silver is prone to scratches and scuffs. Over time, this can dull the finish. You can have pieces buffed or professionally refinished to correct this, but many people prefer this look. To avoid scratches and scuffs, store jewellery in soft pouches of individual boxes so it won't rub against other pieces in your jewellery box.

Know How to Deal With Tarnish

Silver can also tarnish or develop a dark coating. Tarnishing happens when the metals in the sterling react to the sulfur in the air. Wearing your jewellery regularly protects it from tarnishing. You can also clean your sterling silver to remove the tarnish or use silver polish on it.

Think About Your Silver Jewellery Storage

How you store silver can affect it dramatically. Leaving it out in the open air will cause tarnishing. Wrapping it in silver cloth or storing it in a special jewellery box can help cut down on the need for polishing and can keep your sterling silver jewellery looking beautiful for years to come.

Sterling Silver Can Last for Generations

Silver jewellery is classic and beautiful, and sterling silver is a practical choice for many reasons. With the right storage and care, your sterling silver jewellery can last for generations. If you understand how to identify it and what makes it valuable, buying sterling silver can be a great investment.